USB disconnects

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=Panther=
Posts: 1
Joined: Mon Jun 17, 2019 8:00 am
Product: R3L
S/N: 118

USB disconnects

Post by =Panther= »

My FSSB R3L keeps randomly disconnecting during use. I was able to isolate to the FSSB while cycling through control axis. Moving left or right the device will drop connection intermittently. Is there anything I can do to troubleshoot in order to stop this?

Thanks in advance.
Shark
Posts: 116
Joined: Thu Jan 10, 2013 1:44 pm
Product: ---
S/N: 0

Re: USB disconnects

Post by Shark »

Hi Panther,

If the problem is not the USB wire or connector, then you will have to ship your R3 to our facilities to check/repair it. Please send an email to Javier for instructions.

Regards,
Wicked.-
Posts: 14
Joined: Wed Sep 18, 2019 8:22 am
Product: R3L
S/N: 159
Location: Lone Star State

Re: USB disconnects

Post by Wicked.- »

After rebooting my system, the FSSB R3 blinks red, constantly connecting and disconnecting. I’ve changed the wire and USB slots without luck. Will it need to be sent in as well?

Thanks,

Wicked.
Sys Specs: i9 9900K @ 5.1Ghz, Asus z390 E Gamer MB, Asus 2080Ti OC @ 1.9Ghz, 64GB G.Skill Trident-Z PC3200 Memory @ 3200, Samsung Evo 970Pro M.2 SSD, 2x Warthog sticks, 1x Warthog throttle, 1 x working Cougar TQS With TUSBA, FSSB-3 Lighting, Valve Index.
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